Feedback & Complaints

Feedback and/or Complaints Guide

“We appreciate all Feedback”

Dejay Medical seeks to maintain and enhance our reputation of providing our clients with high quality products and services.  We value all positive and negative feedback and complaints as they assist us to improve our products, and services to our clients.

Whether you’re the client, family/friends, carers, staff, advocates or community members, please express your thoughts or issue positive or negative with us by sending an email to info@dejay.com.au or by calling on 02 9838 8869.  Dejay Medical will seek to respond in a timely manner, although sometimes we may take a little longer to ensure our response is thorough.  Dejay Medical will advise you of what is happening and keep you updated/informed along the way.

South Australia

Health and Community Services Complaints Commissioner

Tasmania

Ombudsman Tasmania

Western Australia

Health and Disability Services Complaints Office

Dejay

We have earned a reputation as a well-known and reliable supplier who provides full back-up and service support for our entire product range.

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